privacy policy


We know that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy.


Personal Information

Personal Information means specific identifiable information about you which may be used by itself to identify, contact, locate you (eg. Your name, e-mail address, address, phone no, screen name etc).

Data Use :
When you place a service request, Service Center Zone provides your name, mobile number, information to our customer support team to process your service request.

Non-Personal Information

Non-Personal Information means information, that, by itself, does not personally identify you. Non-Personal Information includes Personal Information that has been de-personalized or aggregated services usage information and device properties such as: a) unique device identifier, Media Access Control Address, or other device identifiers; b) device software platform, firmware and manufacturer c) mobile phone carrier; d) geographical information such as zipcode, area code, internet protocol (“IP”) address and location e) other non-personal information that we might find useful in improving our Services.

How Non-Personal Information is Collected: We may collect Non-Personal Information through your interaction with us and or/ your use of the services.

Cookies, Beacons and Tracking: The Services may use cookies and other technologies such as pixel tags, clear GIFs and web beacons. We treat information collected by cookies and similar technologies as Non-Personal Information.

Financial Information

Financial Information means information relating to payments and billing (eg. Account information, billing address etc).|

How we may acquire Financial Information: We may collect and store your financial information when you provide it to us, such as when you conduct a transaction through our services, contact customer support etc.

How Financial Information is used: All Financial Information is collected for billing and payment purposes only and will be protected and administered by Service Center Zone and or our authorized third party partners. We do not sell your personal information to third parties.

Existing Device Data

Service Center Zone doesn’t access device’s data at any point during testing or repair. The technicians here are trained never to access, edit or share the customer’s information and data that has been preexisting.

Data Collection

When users connect with Service Center Zone online, only information sent by customer’s, and information customer voluntarily provides, are collected, and nothing else. This data stays with us until you request to remove.

How do we use the information collected from you:
We may use information that we collect about you to:

  • Administer and personalize the services for you;
  • Enable your access to and use of our services;
  • Publish information about you on our site;
  • Send you marketing/promotional communication;
  • Deliver and improve our products and services, and manage our business;
  • Provide you with an enhanced experience when using the Services while suggesting and recommending matches best suited for the User;
  • Send to you statements and invoices and, collect payments from you;
  • Manage your account and provide you with customer support;
  • Communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties;
  • Provide your information to our third party partners for marketing or promotional purposes.

Protection of Your Personal Information

We take security measures to help safeguard your personal information from unauthorized access and disclosure, and as specified by applicable law. While we take these reasonable efforts to safeguard your personal information, you acknowledge and agree that no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

Amendments to the Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We recommend that you check our Service from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies. Users are bound by any changes to the Privacy Policy when they continue to use the Application after such changes have been first posted.

Data Quality And Purpose

If information applicable to Service Center Zone changes, please log in to the website to update it, or contact our customer care to do so for you. Maintaining updated customer information helps us serve you still better.

Third-Party Data Access

Service Center Zone does not, and will not, ever sell, trade, or otherwise transfer any customer information to outside parties except web hosting partners and other parties who assist us in processing your service request and help us conduct the business. Those parties have agreed to abide by the same privacy policy that we follow. We also reserve the right to release your information when necessary to comply with law enforcement entities, or protect our or others’ rights, property, or safety.

To operate the service, we also may make identifiable and anonymous information available to third parties in circumstances: (1) with your express consent, (2) where Your consent will not be required for disclosure i.e. when we have a good faith belief it is required by law, it is necessary to protect our rights or property, or to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets, but we will attempt to notify you, to the extent permitted by law to do so.

Data Participation

You have the right to control our access to your personally-identifying information. At any time, you can log in and access/modify/remove your information from our server, contact Service Center Zone customer care to do it for you.

How To Contact Us

If you have any questions about this Privacy Policy, please contact us by email as follows:

Grievance Officer:

In accordance with Information Technology Act, 2000 and rules made there under, in case of grievances you can contact: